Terms & Conditions

Last Updated: September 16, 2025

Welcome to Haven Noire. By booking services, visiting our spa, or using our website, you agree to these Terms & Conditions (“Terms”). If you do not agree, please do not use our website or services.

1) Business Information

Haven Noire
231 Ruby Ave, Unit E, Kissimmee, FL 34741
(321) 900-1144 • tiffany@havennoire.com
Hours: Mon–Sat 10am–7pm; Sun Closed.

2) Services & Eligibility

We provide beauty, skincare, and wellness services (including relaxing facials, corrective facials, waxing, body treatments, chemical peels, consultations, and events). You must be 18+ to book. Service descriptions and categories appear on our site.

3) Booking, Deposits, Cancellations, Late Arrivals

  • Booking channels: Website booking or direct contact.

  • Deposit: 50% due at booking to secure your appointment.

  • Cancellation: Cancel or reschedule 24+ hours before your appointment to receive a deposit refund; same-day cancellations or no-shows forfeit the deposit.

  • Late arrivals: Arrivals 15+ minutes late must be rescheduled and require a new deposit.

4) Payments, Pricing & Promotions

We accept common payment methods (e.g., major cards, debit, cash; financing options may be available where listed). Pricing is shown on the site and/or booking flow and may change without notice. Taxes/fees may apply. (Payment examples and pricing references appear on the FAQ/services pages.)

5) Health, Safety & Client Conduct

Please disclose allergies, sensitivities, medications, and relevant health conditions before services. Results vary by individual; no specific outcomes are guaranteed. We may refuse or stop service for policy violations, safety/health risks, or inappropriate conduct.

6) Children, Guests & Events

To maintain a calm environment, please do not bring children or extra guests not receiving services. We host intimate private events (up to ~12 guests) by arrangement; event details and enhancements are customized. Haven Noire

7) Packages, Gift Cards & Expiration

If offered, package/session bundles must be used within the timeframe stated at purchase; gift cards (if offered) are typically non-refundable and not redeemable for cash except where required by law. See service pages or checkout for specifics. Haven Noire

8) Website Use & Third-Party Links

Site content is for information only and may change. Third-party links (e.g., booking, social) are provided for convenience; we aren’t responsible for external sites’ content or policies.

9) Intellectual Property

All site materials (text, images, graphics, branding) are owned by Haven Noire or its licensors and may not be copied, modified, or distributed without written permission.

10) Privacy

Your privacy is important to us. Please review our Privacy Policy for how we collect, use, and protect personal information (including booking details).

11) Disclaimers & Limitation of Liability

Services are not medical care and are provided “as is” and “as available.” To the fullest extent permitted by law, Haven Noire, its owners, and staff are not liable for indirect, incidental, consequential, special, or punitive damages arising from use of the website or services.

12) Changes to Terms

We may update these Terms at any time. Changes are effective upon posting with an updated “Last Updated” date.

13) Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.